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Order Confirmation and Payment Terms
Order Confirmation and Payment Terms
Once you accept the quote, we’ll confirm all order details including pricing, quantities, estimated delivery dates, and payment terms.
We accept credit cards, bank transfers, and other payment arrangements by mutual agreement.
Payment terms will be outlined in your quote and invoice.
For new business accounts, a deposit or completed credit application may be required before order confirmation.
Taxes & Duties
Taxes & Duties
Unless otherwise specified, all applicable taxes, import duties, and customs fees are the responsibility of the purchaser and are not included in the quoted price.
Shipping and Delivery
Shipping and Delivery
All business orders ship directly from our US-based warehouse to ensure faster transit and reliable delivery.
Shipping charges are based on the order’s size, weight, and destination, and will be clearly listed in your quote.
Large or bulk orders may be subject to additional shipping or handling fees, which will be communicated upfront.
We work with trusted carriers to ensure your products arrive on time and in excellent condition. Tracking information will be provided once your order ships.
After-Sales Service and Support
After-Sales Service and Support
Business clients enjoy the same warranty and return policies as retail customers.
A dedicated account manager will be assigned to your business to provide personalized support, real-time order tracking, and any post-sale assistance.
Returns and exchanges for business orders follow our standard policies. Please reach out to your account manager for support.
We’re committed to building long-term partnerships by resolving any issues promptly and professionally.