Top 4 FAQs
Shipping
What countries do you ship to?
What countries do you ship to?
We currently offer free shipping to the US, UK, Canada, Australia.
How long will it take to receive my order?
How long will it take to receive my order?
Please note: Total Delivery Time = Processing Time + Shipping Time
Processing Time
It normally takes 1-3 business days for us to process your order. Please note that this does not include holidays and weekends.
Shipping Time
United States(excluding overseas territories and islands) :3–7 business days.
United Kingdom, Canada, Australia:14–28 business days.
Returns and Refunds
How do I return a product?
How do I return a product?
You have 30 days after delivery to request a return. Please contact our customer service before sending anything back.
Items must be in original condition and packaging. A 15% restocking fee will be deducted from your refund.
Returns without prior contact will not be accepted.
How long will it take to receive my refund?
How long will it take to receive my refund?
Once approved, your refund will be sent to your original payment method within 5–10 business days.