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  • Email us

    service@okupfurniture.com

  • Live Support

    7:00 am to 4:00 pm, Mon to Fri, PDT

  • Call Us

    +1 (888) 823-6120

Top 4 FAQs

Shipping

What countries do you ship to?

We currently offer free shipping to the United States (excluding overseas territories and islands).

How long will it take to receive my order?

Please note: Total Delivery Time = Processing Time + Shipping Time

Processing Time
It normally takes 1 business day for us to process your order.

Shipping Time
United States(excluding overseas territories and islands) :3–5 business days.

Returns and Refunds

How do I return a product?

You have 90 days after delivery to request a return. Please contact our customer service before sending anything back. Items must be in original condition and packaging.
Returns without prior contact will not be accepted.

How long will it take to receive my refund?

Once approved, your refund will be sent to your original payment method within 5–10 business days.

General Enquiries